Gillian Fielding, BA (Hons), MSc, PGCE, SFHEA, FIITT, is a Blackboard Client Success Advocate. She has worked in education for 30 years in a variety of roles: Digital Skills Manager, TEL Champion, Lecturer, Module Leader, special needs trainer and worked in higher and further education. She can breathe fire.
Blackboard Client Success Advocate, Europe
As a Client Success Advocate (Europe), Hervé Didiot-Cook has the opportunity to work directly with current clients especially in the UK, Ireland, France and Belgium and help them to have the best Bb experience possible. Prior joining Blackboard in November 2016, Hervé has worked in the UK Higher Education for more than 25 years. He held various roles and responsibilities: lecturer in French, head of department, external examiner, community of practice lead... When he is not working, Hervé never misses an opportunity to go the pool where he swims like a herring.
Blackboard Client Success Advocate, UK & Ireland
Emma Thompson-Chesters is a Blackboard Client Success Advocate covering UK and Ireland, specifically supporting Blackboard ConnectTxt and Collaborate. She previously worked as University College Birmingham’s Learn and ConnectTxt system admin, as well as encouraging and supporting technological adoption in the classroom. Outside of Blackboard Emma is a keen netball player, where you can often find her on a court leaping like a gazelle.
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